These General Terms and Conditions (GTC) govern the use of the services of Lauren Marie Bertoni, available at info@laurenmariebertoni.com. The subject matter of the contract includes consulting services, workshops, and digital content for the development of a personal brand and the promotion of creative expression in the digital space.

The services aim at individual development and communication and do not constitute a guarantee for specific professional or business outcomes.

Services of the Provider: Lauren Marie Bertoni undertakes to provide the agreed services carefully and according to current professional standards. This includes providing knowledge, methods, and feedback on personal branding.

Obligations of the User/Customer: The customer undertakes to provide information necessary for the cooperation truthfully and to adhere to agreed appointments. The developed content and concepts may only be used for the customer's own, lawful purposes.

2.1 Intellectual Property

Templates, methods, and specific teaching materials remain the intellectual property of Lauren Marie Bertoni. The customer is granted a simple right of use for personal use.

The prices indicated at the time of booking apply to chargeable services. Invoices are due within 14 days of the invoice date without deduction.

For digital content not supplied on a physical data carrier, there is no right of withdrawal according to § 312g para. 2 no. 9 of the German Civil Code (BGB), provided that the performance of the service has begun before the expiry of the withdrawal period and the customer has given his/her explicit consent to this.

The following cancellation conditions apply to workshops and coaching packages:

• Cancellation up to 14 days before start: 100% refund.
• Cancellation up to 7 days before start: 50% refund.
• Cancellation less than 7 days before start: No refund, the appointment can be rescheduled by mutual agreement.

The liability of Lauren Marie Bertoni is limited to intent and gross negligence. For slight negligence, liability is only assumed in case of a breach of essential contractual obligations (cardinal obligations); in this case, the claim for compensation is limited to the typically foreseeable damage.

Explicitly no liability is assumed for indirect damages, lost profits, or the success of the applied personal branding strategies. Creative development and communication are subject to individual factors.

Contracts for ongoing support can be terminated by either party with a notice period of 30 days to the end of the month.

Lauren Marie Bertoni reserves the right to amend these GTC. Amendments will be communicated to customers by email and are deemed approved if the customer does not object within four weeks of receiving the notification. The notification will point out this legal consequence.

5.1 Contact for Legal Questions

Questions regarding these terms should be directed to: Lauren Marie Bertoni, Eugen-Rose-Platz 53b, +49 6751 4495952, info@laurenmariebertoni.com.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction for all disputes, insofar as legally permissible, is the registered office of Lauren Marie Bertoni.

Should a provision of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid one that comes closest to the economic purpose of the invalid provision.